LAS VEGAS (KLAS) — BetMGM sent out an apology Sunday night in a tweet regarding problems with its BetMGM app and MGM sports books when bettors couldn’t cash out their bets.
A tweet just before 10 p.m. said “All winning bets placed within the app are now settled.” However, the MGM is still working to pay other bets.
A tweet just before 6 p.m. indicated the BetMGM app and MGM sports books were having problems, but no details were released.
The message, delivered during halftime of Super Bowl LV between the Kansas City Chiefs and the Tampa Bay Buccaneers, said:
We’re aware of the current issues in NV across the BetMGM app and within our retail sportsbooks. Our teams are actively working on fixing these issues and we appreciate the patience of our NV customers as we work to restore full functionality.BetMGM
MGM officials had no additional information an hour after the game ended with the Buccaneers winning, 31-9.
This is a developing story. Check back for updates.