Las Vegas family searching for answers after dog dies following stay at boarding facility

Local News

LAS VEGAS (KLAS)– A Las Vegas family is looking for answers as to why their beloved dog died just a couple of days after being cared for by a dog and grooming facility.

Owner Scott Atencio said he picked up their cocker spaniel, Cana, at Paw Zazz Sitter near Nellis and East Carey Avenue in North Las Vegas after leaving for eight days on vacation.

According to the family, Cana started acting up. He wouldn’t make eye contact, and he would constantly shake. When the family brought Cana back home, his condition worsened.

Credit: The Atencio Family

“I noticed he had blood in his urine and blood in his stool. His drool was a brownish color. We opened his mouth and realized that his teeth were missing on both sides,” Scott added. 

Atencio immediately went back to Paw Zazz, but they refused to help or tell him anything about Cana’s stay, he said.

“Not having him bark at me when I come to the door and jump on me when I come through the door and when I come home from work,” Scott said. “Having my youngest daughter buy him a Christmas present and a new toy and everything, and he isn’t even here.”

The Atencios booked a vet appointment for Dec. 22. But that morning, they found Cana unresponsive on the couch.

He later died.


Atencio took to social media, and it turns out there were numerous reports from other people about their dogs being mistreated there.

“One lady said that she went to pick up her dog and they handed her, her dog in a black garbage bag with no answer, shared Scott. “It’s on a yelp review and everybody can read it.”

As the Atencio family looks for answers, they hope this doesn’t happen to anyone else.

“It tears me apart how many people this has happened to and it’s not just us. I want justice for Cana,” said Alyssa Atencio, Cana’s Sister.

8 News Now reached out to Paw Zazz for comment, but we have yet to hear back as of Saturday evening.

Paw Zazz has since taken down its Facebook page. Volunteers who have worked there describe the conditions as horrific and unsafe.

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