DETR: Unemployment benefit cards working again, issue was with Bank of America

Local News

LAS VEGAS (KLAS) — Nevada’s Department of Employment, Training and Rehabilitation (DETR) noted Tuesday that Bank of America unemployment cards were not working due to a “brief systemic issue.”

DETR tweeted around 2 p.m. that those cards are working now, and Nevada unemployment claimants should have access to their benefit funds.

8 News Now received multiple reports from viewers about cards being declined.

“We understand the inconvenience and frustration this may have caused and appreciate your patience during this time,” DETR stated.

We heard back from Bank of America, but they seem to contradict what DETR said earlier about the cause of the issue. The company writes:

The bank did not experience any system interruption, nor was there a mass deactivation of cards. Any cardholder who is experiencing an issue using their debit card should call the bank, using the phone number on the back of their card.”

Bank of America

Again, the issue has been resolved, and you should be able to access the money on the debit card now.

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