DETR working to fix technical issues with claim filing, ‘no defined timeframe’ for resolving errors

Local News

LAS VEGAS (KLAS) — 8 News Now has received many calls from viewers about issues filing their unemployment claims through the Department of Employment, Training and Rehabilitation (DETR).

In a statement Sunday, DETR said it is working to fix the technical problems and noted it has “no defined timeframe when these issues will be resolved.”

The agency encourages claimants to clear their cookies and revisit the site.

DETR’s full statement is below:

DETR has identified errors in the UI system which have resulted in some claimants not being able to file claims.  In one instance claimants cannot see the link to file a claim and others see the link but when clicked, the user receives an error. Currently,  staff is working to correct the issues with no defined timeframe when these issues will be resolved. Claimants are encouraged to clear their cookies and revisit the site. DETR will share further updates if additional issues arise. 

DETR Nevada

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