Coronavirus Resources: Testing sites, phone numbers and more

Local News

LAS VEGAS (KLAS) — While the world faces the coronavirus pandemic, it is important to know where to go and how to get help, if necessary.

Coronavirus concerns are impacting businesses, schools, events and more here in Las Vegas and the rest of the nation.

Here is a list of resources including testing sites, unemployment, counseling services, food programs and children meal options:

COVID-19 testing sites now open

All testing is free, with no out-of-pocket costs

  • The Orleans, drive-thru testing
    • OPEN: Until Friday, May 22, 8 a.m. to 4 p.m.
    • REQUIREMENTS: Must be 18 years old, must make an appointment
    • APPOINTMENTS: Click HERE to make an appointment
      • Select the “public” option for the registration form. A representative from UMC will call back to book the appointment.
      • You can also call to make one at (702) 795-4932, from 8 a.m. to 5 p.m. Monday through Friday.
    • You DO NOT need to have symptoms to get a test

***NOTE: This site is moving to UNLV’s parking garage and will reopen on Tuesday, May 27 with two new services:

  1. A walk-up testing area will be established to accommodate pedestrians and those who arrive by bicycle or motorcycle for a test. Drive-thru testing is only available to patients in enclosed vehicles.
  2. Children of all ages can be tested at the UNLV Tropicana site with parental consent.

READ: Drive-thru COVID-19 testing at The Orleans will move to UNLV parking garage with expanded services

  • Suncoast Casino parking garage, walk-up and drive-thru testing available
    • OPEN: May 29-30, from 8 a.m. to 2 p.m. each day
    • REQUIREMENTS: Proper identification and phone number
    • APPOINTMENTS: Not needed
    • AVAILABLE: To everyone, including children
  • Walmart, drive-thru testing
    • OPEN: Different hours depending on location
    • REQUIREMENTS: Must be 18 years old, must make an appointment
    • APPOINTMENTS: Click HERE to make an appointment
    • 7 LOCATIONS:
      • Clark County
        • 2310 E. Serene Ave., Las Vegas, NV 89123
          • Beginning Monday, May 18, the following site will be open Mondays, Wednesdays and Fridays weekly from 7 to 9 a.m., weather permitting
        • 7200 Arroyo Crossing Pkwy., Las Vegas, NV 89113
          • Beginning Tuesday, May 19, the following site will be open Tuesdays, Thursdays and Saturdays weekly from 7 to 9 a.m., weather permitting.
      • Las Vegas
        • 10440 W. Cheyenne Ave., Las Vegas, NV 89129
          • Beginning Monday, May 18, the following site will be open Mondays, Wednesdays and Fridays weekly from 7 to 9 a.m., weather permitting.
        • 3041 N. Rainbow Blvd., Las Vegas, NV 89108
          • Beginning Tuesday, May 19, the following site will be open Tuesdays, Thursdays and Saturdays weekly from 7 to 9 a.m., weather permitting.
      • North Las Vegas
        • 1807 W. Craig Road, North Las Vegas, NV 89032
          • Open Mondays, Wednesdays and Fridays weekly from 7 to 9 a.m., weather permitting.
        • 3950 W. Lake Mead Blvd., North Las Vegas, NV 89032
          • Open Mondays, Wednesdays and Fridays weekly from 7 to 9 a.m., weather permitting.
        • 6464 N. Decatur Blvd., Las Vegas, NV 89131
          • Beginning Monday, May 18, the following site will be open Mondays, Wednesdays and Fridays weekly from 7 to 9 a.m., weather permitting.
  • Sam’s Town Hotel & Gambling Hall drive-thru testing (in the first floor of the hotel garage)
    • Tuesday, May 26 & Wednesday, May 27 from 8 a.m. to 1 p.m.
    • Testing is free — no appointment necessary
    • Located at 5111 Boulder Hwy, Las Vegas, NV 89122 (Boulder Hwy. and Flamingo Rd.)
  • Searchlight Community Center (Free testing to be done Saturday, May 23)
    • Located at 200 Michael Wendell Way, 89046
    • From 8 a.m. to noon
    • First-come, first-serve
  • Indian Springs (Free testing on Saturday, June 6)
    • Clark County and the Southern Nevada Health District are offering free testing in Indian Springs on Saturday for residents who live in Indian Springs and Cold Creek.
    • WHEN: 8 a.m. until 12 p.m., at the Indian Springs Fire Station, 715 W. Gretta Lane
    • APPOINTMENTS: Not necessary for the testing in Indian Springs.
    • REQUIREMENTS: Valid ID
    • About 200 self-administered tests will be available on a first-come, first-served basis

Most of the testing will occur on a walk-up basis unless patients are unable to get out of their cars, Clark County stated in a news release. Patients are asked to bring a valid ID and wear a face covering.

All results, positive or negative, are reported to the Health District. Patients who test positive for the virus are contacted by the Health District within a few days. If patients do not receive notification of a positive test result, they can rest assured knowing that they tested negative.

The Southern Nevada Health District has a list of COVID-19 testing events/sites, click HERE to see it.

SNHD Information Line

The Southern Nevada Health District (SNHD) has extended hours for its information line: (702) 759-4636, for people to ask questions about COVID-19.

The hours for the line are Monday through Friday, 7 a.m. through 7 p.m.

The state of Nevada also has a new COVID-19 website, you can visit it by clicking here.

City of Las Vegas Call Center

City of Las Vegas has a call center for those with questions about city services during the coronavirus pandemic.

Phone Number: (702) 229-2273

The call center is available Mondays through Thursdays from 7 a.m. to 5:30 p.m. Callers will be directed to automated options on weekends.

For the latest COVID-19 information, the City asks you to visit: lasvegasnevada.gov/coronavirus

DETR

The Nevada Department of Employment, Training and Rehabilitation (DETR) is receiving an influx of calls. They are asking Nevadans who are unemployed to fill out this form if you are having issues logging in to your Claimant Self Service Unemployment account AND would like to have your account reset: http://gov.nv.gov/Forms/Unemployment/

TR is encouraging claimants to use the internet to file their unemployment insurance claims. You can find some of most commonly asked questions on this link. It might save you a phone call.

To file:

DETR has also published an instructional Unemployment Insurance (UI) video to YouTube, which guides filers through how to set up their online account.

“We highly encourage online filing because it offers the convenience of 24-hr filing, which allows you to practice social distancing,” DETR Director, Dr. Tiffany Tyler-Garner said.

The UI Claims Call Centers is now open Monday through Friday from 8 a.m. to 8 p.m. for those that need to file via phone because they are unable to file online.

To file a claim via telephone in southern Nevada, claimants must call: (702) 486-0350.

SILVER STATE HEALTH EXCHANGE

Silver State Health Exchange is holding a special period of open enrollment for Nevadans who have yet to sign up for health insurance. You can sign up from March 17 – April 15. Use this link. Individuals seeking a special enrollment are encouraged to contact the Customer Assistance Call Center between 9 a.m. to 5 p.m. Monday-Friday at 1-800-547-2927; TTY: 711. The Call Center will extend its hours on Saturday’s and Sunday’s (except for Easter Sunday) from March 21 through April 15 from 10 a.m. to 2 p.m. PST.

COUNSELING SERVICES THROUGH UCF

United Citizens Foundation (UCF), is offering therapy sessions at no out of pocket cost to Nevadans during this global coronavirus pandemic.

The nonprofit specializes in healthy emotional and behavioral skills for children and their families with onsite mental and behavioral wellness centers in the community.

The services are available through Telehealth or at the nonprofit’s two community locations:

  • 4485 South Buffalo Dr., Las Vegas, NV 89147 and 
  • 2048 N. Las Vegas Blvd., North Las Vegas, NV 89030.

Please call the hotline at (702) 888-6300 for scheduling.

LEGAL AID CENTER OF SOUTHERN NEVADA

The Legal Aid Center of Southern Nevada created a toolkit in response to the coronavirus pandemic. The toolkit is designed to help people grappling with foreclosures, evictions, debt collection, bankruptcy, payday and title loan issues, family disputes and other legal problems. The toolkit features a variety of links to multiple resources from banks to utilities to food assistance.

For more information, call 702-386-1070 or email info @lacsn.org. You can also click here for the full toolkit.

FREE FOOD SITES:

Numerous sites around the Las Vegas valley are distributing food. There is a list below but this link also has information. Clark County school sites are listed under School Meal Options.

While Boys and Girls Clubs of Southern Nevada are closed, they are providing meals in partnership with Three Square from 11 a.m. to 1 p.m. at the following Club locations:

  • Andre Agassi Club
  • Boulder HIghway Club
  • Mary & Sam Boyd Club
  • Desert Pines Club
  • Downtown Club
  • Ralph & Betty Engelstad Club
  • John D. “Jackie Gaughan Club
  • Natalie Gulbis Club
  • James Club
  • John C. Kish Club
  • Lied Memorial Club

Additional Three Square sites

  • Complete Care Services, dinner Monday through Wednesday, 4:30 to 4:45 p.m.
  • Alternative Peer Group, dinner Monday through Friday, 3:30 to 5:30 p.m.
  • Cordero Pine, lunch Monday, Tuesday, Thursday, 11:45 a.m. to 1 p.m.
  • Five89 Apartments, lunch Saturday, 12:15 – 1:15 p.m.
  • Neighborhood Rec, dinner Monday through Friday 5:30 – 6:30 p.m.
  • S.A.M.O.A. Inc, lunch Monday through Thursday 12 to 12:30 p.m.
  • Skyview Pines Apartments, dinner Monday through Friday, 3:45 to 4:45 p.m.
  • Skyline Parc Apartments, lunch saturday 1:30 to 2:30 p.m.
  • Sonoma Hills Apartments, lunch Saturday, 11 a.m. to 12 p.m.
  • Stupak Community Center, dinner Monday through Friday, 4 to 6 p.m.
  • Sunrise Community Services, dinner Monday through Friday 4 to 6 p.m.
  • The Embracing Project, lunch Monday, Wednesday, Thursday, 1 to 3 p.m.
  • YMCA Durango, dinner Monday through Friday, 4 to 6 p.m.
  • YMCA Heinrich, dinner Monday through Friday, 4 to 6 p.m.
  • YMCA Skyview, dinner Monday through Friday, 4 to 6 p.m.

Three Square Food Bank Mobile Starts 03/17/2020-03/20/2020:

  • Walnut Rec Center M-F, Lunch 11:00 am-11:30 am
  • Bob Price Rec Center M-F, Lunch 11:45 am-12:15 pm
  • Hollywood Rec Center M-F, Lunch 12:30 pm-1:00 pm
  • Parkdale Rec Center M-F, Lunch 1:15 pm-1:45 pm
  • Cambridge Rec Center M-F, Lunch 2:00 pm-2:30 pm
  • Pearson Community Center M-F, Lunch 2:45 pm-3:15 pm
  • Clark County Library M-F, Lunch 11:45 am-12:15 pm
  • Spring Valley Library M-F, Lunch 2:05 pm-2:35 pm
  • Enterprise Library M-F, Lunch 1:05 pm-1:35 pm
  • Black Mountain Rec Center M-F, Lunch 11:00 am-11:13 am
  • Downtown Parks and Rec M-F, Lunch 11:45 am-1:00 pm
  • Valley View Parks and Rec M-F, Lunch 12:30 pm-1:00 pm
  • Whitney Ranch Rec Center M-F, Lunch 1:20 pm-1:50 pm
  • Silver Springs Rec Center M-F, Lunch 2:10 pm-2:40 pm

Ages 18 and under are welcome to a free meal. Individuals do not have to be YMCA members to participate.

This will be a “grab-and-go” method where staff will meet participants at each facility’s front door.

SCHOOL MEAL OPTIONS

SCHOOL MEAL UPDATE FROM CCSD (as of Tuesday April 21):

As warmer weather is on the forecast, the Clark County School District Food Distribution sites will be adjusting serving times. This will help ensure that the food is maintained at a proper temperature, and also to keep our valued team members out of the heat as much as possible.

Please note, starting Monday April 27, CCSD food distribution sites will be serving meals at a new time from 7:00 a.m until 10:00 a.m.  

The “mobile” sites will also shift their times as follows:

  • Monday and Wednesday
    • 8 – 9 a.m. – Dooley ES & Brown JHS
    • 9 – 10 a.m. – Stevens ES, Hinman ES & Cunningham ES
  • Tuesday and Thursday
    • 8 – 9 a.m. – Galloway ES & Burkholder MS
    • 9 – 10 a.m. – Kesterson ES, Thorpe ES & Ullom ES

To locate a site near you, visit ccsd.nutrislice.com.

CCSD:

CCSD will provide breakfast and lunch to students, beginning Monday, March 16. Parents will need to provide their child’s school ID or verbally give the student’s name, student ID number, school and grade level.

School food distribution pods are set up at 36 school locations across Southern Nevada. The locations are listed below:

  • Basic High School
  • Bennett Elementary School (Laughlin)
  • Bridger Middle School
  • Canyon Springs High School
  • Centennial High School
  • Chaparral High School
  • Cheyenne High School
  • Cimarron-Memorial High School
  • Clark High School
  • Del Sol High School
  • Desert Pines High School (closed until further notice)
  • El Dorado High School
  • Green Valley High School
  • Hughes Middle School (Mesquite)
  • Indian Springs High School (Indian Springs)
  • Las Vegas High School
  • Laughlin High School (Laughlin)
  • Lyon Middle School (Overton)
  • Manch Elementary School
  • Matt Kelly Elementary School
  • Mitchell Elementary School
  • Mojave High School
  • Paradise Elementary School
  • Petersen Elementary School
  • Sandy Valley High School (Sandy Valley)
  • Shadow Ridge High School
  • Sierra Vista High School
  • Silverado High School
  • Spring Valley High School
  • Sunrise Mountain High School
  • Ute Perkins Elementary School (Moapa)
  • Valley High School
  • Veterans Tribute Career and Technical Academy
  • West Preparatory Academy
  • Whitney Elementary School
  • Wynn Elementary School

The following charter schools are also providing food:

  • Democracy Prep 8 to 11 a.m. beginning Thursday, March 19
  • Doral Academy (Fire Mesa), lunch Monday through Friday, 11 a.m. to 1 p.m.
  • Equipo Academy
  • Futuro Academy 8 to 11 a.m.
  • Mater Academy of Las Vegas 8 to 11 a.m.
  • Mountain View Christian School 9 to 11 a.m., beginning Thursday, March 19
  • Pinecrest Academy lunch, Monday through Friday, 11 a.m. to 1 p.m.
  • Quest Academy
  • Signature Prep 10:30 a.m. to noon

Nye County:

Four school meal sites and bus route delivery starting Wednesday, March 18. Depending on the community area, Nye County School District is providing breakfast and lunch using two options for school meals, starting Wednesday, March 18. Click here for information about the different communities and bus routes.

Aloha Kitchen and Bar:

Aloha Kitchen and Bar is offering free chicken teriyaki bowls to kids between 2 p.m. and 4 p.m. through April 3.

  • Monday: Aloha Kitchen, 2605 S Decatur Blvd
  • Tuesday: Aloha Kitchen, 8150 S Maryland Pkwy
  • Wednesday: Aloha Kitchen and Bar, 2605 S Decatur Blvd
  • Thursday: Aloha Kitchen, Maryland Parkway at UNLV
  • Friday: Aloha Kitchen, 4466 E Charleston Blvd

Their Facebook post: “Please do not be embarrassed or shy. Just mention to one of our team members this Facebook post and they will be happy to help you. Student must be present.”

Griddlecakes / Stacks & Yolks:

Beginning Monday, March 16, the Griddlecakes and Stacks and Yolks locations will offer a breakfast meal for kids Monday through Friday from 11 a.m. to 1 p.m.

Those children in need of a meal will receive a kids pancakes, eggs and homefries.

Griddlescakes locations:

  • 6085 S. Fort Apache Rd # 180
  • 9480 S. Eastern Ave #170
  • 6584 N. Decatur Blvd

Stacks and Yolks locations:

  • 3200 N. Jones Blvd
  • 7150 S. Durango Dr #140

Their Facebook post: “We hope this will help eliminate one less worry during these difficult times COVID-19 has brought on our community.”

Food programs:

Luthern Social Services of Nevada remains open to the public. The public can pick up from on Tuesdays and Thurdays from 9 a.m. to noon at 4323 Boulder Highway.

Lutheran Social Services of Nevada also provides seniors a free daily hot meal through their Senior Meal Program at Reformation Lutheran Church. You can click this link for additional services offered. You do not have to be Lutheran or any other religion to access their services.

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