(CNN) — Microsoft computer users should be aware of a recent scam that is making the rounds. The Better Business Bureau (BBB) is warning users of crooks who might look to trick them into paying for an “expiring Windows license” that they may not need.
The scam is tied to the recent end of technical support for the ‘Windows 7’ operating system.
The typical ploy involves a call from a person who says they are a Microsoft employee. That person might recommend a system upgrade that requires paying a yearly fee.
There could also be a request to get remote access to a user’s computer, putting the user at risk for identity theft.
The BBB says reputable companies do not call customers without permission.
Microsoft, in particular, says all their support requests start with customers. If a claim seems unusual, the BBB says the user should do their own research before taking any help.
Microsoft ended its technical support for ‘Windows 7’ on Tuesday, Jan. 14.