Metro Makes Medical Records Available to Patients - 8 News NOW

Melissa Duran, Reporter

Metro Makes Medical Records Available to Patients

Posted: Updated:
Right now, they're focusing on people who are in emergency situations and need their records immediately. Right now, they're focusing on people who are in emergency situations and need their records immediately.
Some patients say they need those medical records because they're having a procedure done in the next few weeks. Some patients say they need those medical records because they're having a procedure done in the next few weeks.
Some patients say they need those medical records because they're having a procedure done in the next few weeks at another facility. Some patients say they need those medical records because they're having a procedure done in the next few weeks at another facility.

Hundreds of valley residents affected by the current hepatitis scare are trying to get their medical records from the facilities in question. Monday was the first day they could try to access those records through Metro Police.

Some patients say they need those medical records because they're having a procedure done in the next few weeks at another facility or they're just looking for a new doctor who is asking for their medical history.

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Right now, they're focusing on people who are in emergency situations and need their records immediately. But they are letting everyone who comes to the substations fill out the request form, with emergency situations getting priority.

There wasn't a rush of people walking into police substations, but there was a steady flow. Metro has put together a form for patients to fill out, asking for basic information like your name, phone number and which facility you were treated at.

Metro says unfortunately, it is not as easy as pulling your file from an alphabetical list. They have thousands of unorganized files they have to weed through.

Patients say they would like to get their records as soon as possible, but understand the hold up, saying they have no choice but to stick it out.

"It's all of our lives there and the problems that we've had and no doctor is going to treat you unless you have your records. So I think it was very important for us to get them," said patient Marilyn Chiarello.

Metro says once they locate your records, they will get them to the police area command where you filled out your paper work, then call you to let you know they're ready.

Because these records are all part of Metro's investigation, officers says copies of your records are going to be made before being handed over to you.

Email your comments to Reporter Melissa Duran

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