8 on Your Side: Mailing laws stymie LV man, despite insurance - 8 News NOW

8 on Your Side: Mailing laws stymie LV man, despite insurance

Posted: Updated:

LAS VEGAS - If you ever plan on mailing something expensive through the U.S. Postal Service, brush up on your legal rights. You may not have recourse if the item is lost in the mail.

Benny Fortich learned this the hard way. He bought a ring that retails for more than $600 at Neiman Marcus and decided to send it to his life-long friend who lives in Canada.

Fortich packed the ring in a bubble envelope and took it to the post office. He insured the package for $700.

He says he thought the package would arrive safely a few days later. Instead, he received a call from Canadian Customs.

“Customs in Canada told me the package was lost. All they had was the envelope,” he said.

Assuming someone stole the ring, Fortich returned to the post office to file a claim. Postal workers told him he could file an appeal, but he wouldn't win, because it's illegal to mail jewelry to Canada.

Feeling helpless, he turned to 8 on Your Side.

8 on Your Side looked into the matter. According to international mailing laws, jewelry, coins and currency cannot be sent regular mail. The items must be sent by registered mail. Fortich didn't do that, so the insurance claim was null and void.

8 on Your Side persisted and got the case re-opened, but the Postal Service found additional reasons why the claim wouldn't be paid.

First, Fortich waited too long to appeal. Instead of contacting 8 on Your Side immediately, he waited 10 months. The Postal Service says all appeals must happen within 30 days.

Second, he packaged the item himself and printed his own postage, so the Postal Service can neither confirm nor deny he spoke with anyone.

In other words, Fortich is out of luck. He will not be able to recover his money for the ring or the postage, and he says he disappointed a friend.

Remember, before you mail anything internationally, ask questions. Asking after the fact could leave you with no recourse.

If you have a problem you want investigated, contact 8 on Your Side at 702-650-1907.

Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and KLAS. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.