8 on Your Side: Man charged for 'free' medical alert system - 8 News NOW

8 on Your Side: Man charged for 'free' medical alert system

Posted: Updated:
LAS VEGAS - Stanley Fuke says a door-to-door salesman for a security company sold him a free medical alert system, but that system was anything but free.

It was perfect timing on the salesman's part, because Fuke recently experienced a life-changing moment during which he says he felt he needed a medical alert.

I kind of lost control of my limbs, my arms, my legs, and I was down on the floor for a day and a half,” he said.

Fuke says he feared for his life. Here we go. This is how it is going to end,” he said.

A virus in his blood left him paralyzed. If a friend had not stopped by and saw him lying on the floor, he may have died.

After he returned home from the hospital, Fuke encountered the door-to-door salesman. When the salesman offered him a free medical alert system, Fuke was sold.

They came early the next morning and put the entire system in,” Fuke said.

Two days after the system was installed, Fuke learned his free medical alert system was not free, because the company also installed a new security system. Fuke, however, already had a security system and was under a contract, meaning he had to pay for two security systems.

He says he felt bamboozled. I was ticked. I was really angry,” he said.

He contacted 8 on Your Side, which researched the company that sold him the new system. The company is called Vivint, and its Better Business Bureau rating is less than stellar.

The company lists contact information for its legal department if customers experience problems. 8 on Your Side reached out to Vivint and heard from them right away.

The company was very helpful, canceled Fuke’s contract and removed the system free of charge. Vivint also wiped his bill of charges.

Now, he is searching for an affordable medical alert system to keep him safe and sound.

Normally, when you buy something from a door-to-door salesman, you have three days to reverse the transaction. Fuke exceeded his three-day right of refusal, but Vivint representatives say they extend the right of refusal to 30 days for seniors.

If you have a problem you want investigated, contact 8 on Your Side at 702-650-1907.
Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and KLAS. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.