DMV Computers Working Again During Busy Time - 8 News NOW

DMV Computers Working Again During Busy Time

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LAS VEGAS -- Computers at the Nevada Department of Motor Vehicles crashed statewide Friday morning.

According to Kevin Malone, the public information officer for the DMV, the statewide computer system crashed due to water damage on a hard drive in Reno. The computer system was down for more than a hour. The same problem caused an outage Saturday and again Friday morning.

"We're trying to troubleshoot and find out exactly what the problem is," Malone said.

The agency is working to upgrade its systems to make sure it does not happen again.

The crash happened while the DMV has been extremely busy processing applications for new driver authorization cards. The cards allow undocumented immigrants to legally drive in the state.

The new law also funds 14 new DMV positions in Las Vegas to ease crowding, but there are no special lines for driver authorization cards.

The DMV isn't sure how much crowding to expect over the next two business days, but the last two days they have handled more than 1,000 people per day at some offices.

"We're hoping it will taper off next week. If you don't have pressing business at the DMV, you might want to just put it off until Tuesday or Wednesday of next week," Malone suggested.

All DMV offices in Las Vegas are open Saturday, with the exception of the office in North Las Vegas, which is located on Donovan Way.

The outage also affected doing business online at www.dmvnv.com, but that also has been resolved.

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