Airport Porters Offer Aid to Disabled Passengers - 8 News NOW

Airport Porters Offer Aid to Disabled Passengers

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LAS VEGAS - Traveling during the holidays can be extremely difficult, especially for disabled people. That's why McCarran Airport provides porters for those who need help navigating the airport.

When you arrive at the airport, you're typically running to catch your flight. You might not notice the employees who aid travelers in wheelchairs.

The porters do a lot more than get passengers to their gates. These employees work for a private company that airlines hire and help nearly 1,000 passengers a day.

Traveler Annie Carter is thankful for their assistance. She's visiting Las Vegas from Chicago, but hurt her knee before her flight and cannot walk.

Passenger assistant Pamela McCall escorted Carter through security, along the airport concourse and to her gate.

"They took my bags for me and the wheelchair was there waiting for me, seems like. So, it turned out to be a very good experience," Carter said. "Had it not been for this service, I would have had to cancel my trip."

"For the most part, most people are very appreciative of the service that we have, because a lot of them tell me that they would not be able to fly if they didn't have this service," McCall said.

The service is free, and passengers do not need to make a reservation. All passengers have to do is pull up to the terminal and ask for an assistant.

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