8 on Your Side: Gift Cards Not Honored by Valley Business - 8 News NOW

8 on Your Side: Gift Cards Not Honored by Valley Business

Posted: Updated:

LAS VEGAS - Faith Prochazkah has a lot of Goodwill gift cards. She bought them through the Radio Shopping Show approximately two years ago.

"They were to last forever - no expiration date," she said.

She uses them to buy items for people in need. Her job as a nursing assistant at Spring Valley Hospital gives her plenty of opportunities to bless people.

"I had a gentleman a couple of weeks ago, and he had nothing but two little grocery bags. That was it," she said.

She used her gift cards to give him a duffle bag, a backpack and clothes.

"He started crying," Prochazkah said. "I got him a great jacket. He was just so grateful. He was just so grateful."

When she made a recent trip to Goodwill to help a family with a sick boy, Prochazkah received a shock.

"I had these two $25 gift cards, and I went and handed them to the girl, and she said, ‘We are not taking those anymore,'" she said.

Surprised, Prochazkah tried to contact the woman who first issued the cards. She says the woman promised to help her if she ran into any complications.

"I went to call her. She no longer works there, so they said they were not going to honor them," Prochazkah said of the gift cards.

She was out hundreds of dollars. "Not only are they ripping me off, but they are ripping off the people I want to use these for. That to me, in my heart, was like taking from the homeless," she said.

She called 8 on Your Side. After 8 on Your Side explained the matter to Goodwill, Prochazkah received new gift cards that were issued to her for the remaining amount with no expiration date.

Now, she is shopping, saving and blessing people once again. "You not only helped me, but you helped a lot of people out there," she said.

If your gift card expires, you're never out all of the cash. According to Nevada law, 60 percent of the unredeemed value has to be given to the Nevada Treasurer's Office. You can get that money back from the treasurer in the form of unclaimed property.

You will need to give the state the original gift card in order to receive the refund.

If you have a consumer complaint you want investigated, contact 8 on Your Side at 702-650-1907.

  • Las Vegas NewsLas Vegas NewsMore>>

  • Preparations underway for mountain flood control project

    Preparations underway for mountain flood control project

    Tuesday, September 2 2014 9:30 AM EDT2014-09-02 13:30:10 GMT
    The Army Corps of Engineers and the U.S. Forest Service are helping to prevent dangerous floods from hitting homes on Mount Charleston. On Tuesday, crews will partially shut down Kyle Canyon Road from U.S. 95 to the turnoff to Rainbow Canyon Road.More>>
    The Army Corps of Engineers and the U.S. Forest Service are helping to prevent dangerous floods from hitting homes on Mount Charleston. On Tuesday, crews will partially shut down Kyle Canyon Road from U.S. 95 to the turnoff to Rainbow Canyon Road.More>>
  • Las Vegas offers staycation options for locals

    Las Vegas offers staycation options for locals

    Monday, September 1 2014 9:40 AM EDT2014-09-01 13:40:06 GMT
    While Labor Day marks the unofficial end of summer, resorts across the valley are still offering some great deals for Las Vegas residents.More>>
    While Labor Day marks the unofficial end of summer, resorts across the valley are still offering some great deals for Las Vegas residents.More>>
  • Driving You Crazy: Placement of left-turn lane markings

    Driving You Crazy: Placement of left-turn lane markings

    Tuesday, September 2 2014 9:40 AM EDT2014-09-02 13:40:05 GMT
    A driver asks why stop bars in left turn lanes are far back from where the intersections start. He says this leads to drivers cutting corners and ending up in the wrong lanes, cutting him off as he attempts left turns.More>>
    A driver asks why stop bars in left turn lanes are far back from where the intersections start. He says this leads to drivers cutting corners and ending up in the wrong lanes, cutting him off as he attempts left turns.More>>
Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and KLAS. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.