8 News NOW's Michelle Mortensen is looking out for Southern Nevadans. From scams and rip offs to consumer product alerts, Michelle and the 8 On Your Side Team are working to find solutions, solve problems, and expose those out to take advantage of you. If you've been scammed or been a victim of a deceptive business practice, let us know by sending us a note. You can also call 8 On Your Side at (702) 650-1907.
Tuesday, May 21 2013 12:40 PM EDT2013-05-21 16:40:42 GMT
LAS VEGAS - Making jewelry with wax molds is a craft as old as time. It's a craft jeweler Rich Fedelleck has perfected. "It's kind of like playing a violin. You just got to have a knack," he said. "WeMore>>
A local jeweler spent $20,000 for a new jewelry cutter, but the machine he received wasn't new and didn't work properly. When he struggled to exchange it, he contacted 8 on Your Side.More>>
Friday, May 17 2013 11:11 AM EDT2013-05-17 15:11:14 GMT
LAS VEGAS - Ryan Gabriel's prized possession is his 2013 Toyota Tacoma. To say he loves it is an understatement. "I just really like the truck. I've always wanted that truck since I was in high school,"More>>
When the Nevada Department of Motor Vehicles slapped one valley man with a $2,900 bill to register his vehicle, he contacted 8 on Your Side and got results.More>>
Wednesday, May 15 2013 2:50 PM EDT2013-05-15 18:50:51 GMT
HENDERSON, Nev. - A few weeks ago, Sandra Berrigan's life turned upside down. "I am living in an empty house, or should I say I am not living?" she said. Berrigan put her home on the market. She plannedMore>>
A Las Vegas man is accused of stealing homes from unsuspecting homeowners without their knowledge. When it happened to a Henderson woman, she turned to 8 on Your Side.More>>
Tuesday, May 14 2013 2:02 PM EDT2013-05-14 18:02:39 GMT
LAS VEGAS - An ordinary day at the grocery store January 1st turned out to be anything but ordinary for Kim Pemberton. "I went to the deli department and started to get my coupons out of my purse," sheMore>>
When a Las Vegas woman became the victim of identity theft, she didn't get much help from her bank until 8 on Your Side got involved.More>>
Friday, May 10 2013 9:30 AM EDT2013-05-10 13:30:10 GMT
LAS VEGAS - Ed Thomas has been playing saxophone for 59 years. "When I am playing it, I'm conversing. I'm talking," he said. "I knew how to read music before I could read words." He recently receivedMore>>
Getting a copy of your birth certificate is easy, but time consuming. So, one Las Vegas man turned to a website to speed up the process. Unfortunately, that website didn't deliver.More>>
Monday, May 6 2013 5:28 PM EDT2013-05-06 21:28:25 GMT
LAS VEGAS - Few people want to go to the emergency room. When tragedy strikes, however, the ER is often the best option. Registered nurse Marcia Talamates knew that when, one day, her husband sufferedMore>>
You've likely seen them around town - billboards showing wait times at local hospital emergency rooms. But as the I-Team's Michelle Mortensen discovered, you may wait a lot longer than advertised.More>>
Friday, May 3 2013 9:30 AM EDT2013-05-03 13:30:09 GMT
LAS VEGAS - Sharon Scholl uses a reverse osmosis water filter to keep her water crystal clear. "I am from Indiana. I lived in Hawaii for fifteen years," she said. "We are used to really crystal clear,More>>
A valley business left a woman high and dry when she couldn't get the water she paid for, until 8 on Your Side got involved.More>>
Wednesday, May 1 2013 9:30 AM EDT2013-05-01 13:30:09 GMT
LAS VEGAS - Fifty million people in the U.S. eat fast food every day. It's fast, cheap and sometimes free, if you have the right coupon. Nedra Wilson tried to use such a coupon from a book she purchasedMore>>
A promise of a fast food deal is not being delivered to Carl's Jr. customers. As 8 on Your Side discovered, the restaurant is not the guilty party.More>>
Monday, April 29 2013 9:30 AM EDT2013-04-29 13:30:10 GMT
LAS VEGAS - Fremont Street is one of the most popular places in Las Vegas for tourists and locals. Las Vegas resident David Lerman recently came to Fremont Street for a soul music festival. "The musicMore>>
You may want to think twice before getting a henna tattoo. The I-Team's Michelle Mortensen uncovered some so-called henna tattoos could cost you your life.More>>
Friday, April 26 2013 9:17 AM EDT2013-04-26 13:17:57 GMT
LAS VEGAS - A scam that has targeted fashion-conscious people around the world is now targeting Las Vegas residents. A local man who thought he bought an Armani jacket discovered it was a fake. "I wasMore>>
A scam that has targeted fashion-conscious people around the world is now targeting Las Vegas residents. A local man who thought he bought an Armani jacket discovered it was a fake.More>>
Thursday, April 25 2013 2:28 PM EDT2013-04-25 18:28:54 GMT
LAS VEGAS - Michel Bitar travels the world, but he always finds his way to Las Vegas. He's been coming here since 1974. "I used to come and see Sammy Davis, Dean Martin, Frank Sinatra," he said. Now,More>>
A man's luggage was destroyed by an airline, and the airline refused to do anything about it - until he contacted 8 on Your Side.More>>
Tuesday, April 16 2013 9:30 AM EDT2013-04-16 13:30:15 GMT
LAS VEGAS - Dorothy Main loves to read a good book. She says she reads most of the time. "They are all pretty predictable, Danielle Steel, but I like them… when I'm not watching Channel Eight," she said. SheMore>>
The print magazine industry has developed a way to boost advertising revenue. It's subscription spam. The I-Team's Michelle Mortensen explains the problem and how she helped one local woman put a stop to it.More>>
The housing crisis has created a new industry of foreclosure relief, but what do you do if you get a foreclosure notice when you're not actually in foreclosure? One man called 8 on Your Side.More>>
A local woman was due $100 from a car dealer. It was money for referring another buyer, but she never received the cash until 8 On Your Side made a call.More>>
Monday, April 8 2013 10:21 PM EDT2013-04-09 02:21:38 GMT
LAS VEGAS -- Going green was supposed to save Leroy Johnson money, but when he went green, a rebate he was promised never arrived. Johnson's home is powered by the sun, and all of his electronics areMore>>
Going green was supposed to save Leroy Johnson money, but when he went green, a rebate he was promised never arrived.More>>
Tuesday, April 2 2013 12:20 PM EDT2013-04-02 16:20:39 GMT
LAS VEGAS - Chuck Wood takes his dog Skittles on a walk every single day. Skittles can't walk on his own, since he just had surgery. Normally, the walks are picturesque - with birds chirping and plentyMore>>
An empty lot had become quite an eye sore in one Las Vegas neighborhood, until 8 on Your Side got on the case.More>>
Friday, March 29 2013 12:30 PM EDT2013-03-29 16:30:28 GMT
LAS VEGAS - If someone calls you up and says you've won a million dollars, your first inclination is it's probably a scam. Don't be so quick to hang up the phone, however, if the person on the other lineMore>>
If you get a call from the Nevada Treasurer's Office saying you have money coming your way, you may want to listen instead of hanging up the phone. The I-Team's Michelle Mortensen explains.More>>
Tuesday, March 26 2013 10:09 AM EDT2013-03-26 14:09:29 GMT
LAS VEGAS - When Jan Visser read a letter he received that stated he was at risk for foreclosure, and a notice of default had been filed, he couldn't believe it. "I said this guy has got to be nuts,"More>>
The housing crisis has created a new industry of foreclosure relief, but what do you do if you get a foreclosure notice when you're not actually in foreclosure? One man called 8 on Your Side.More>>
Monday, March 25 2013 2:58 PM EDT2013-03-25 18:58:17 GMT
LAS VEGAS - Faith Prochazkah has a lot of Goodwill gift cards. She bought them through the Radio Shopping Show approximately two years ago. "They were to last forever - no expiration date," she said. SheMore>>
Nevada law on gift cards is clear. If there is not an expiration date in large letters on the card, it cannot expire. So what do you do if a business refuses to honor your unexpired gift card? You call 8 on Your Side.More>>
Friday, March 22 2013 9:30 AM EDT2013-03-22 13:30:09 GMT
LAS VEGAS - When David Young's tenants moved out of his home in September 2012, they turned off the water and the electricity. Young also wanted to cancel the trash pick-up service. He called RepublicMore>>
People who live in Clark County have only one choice when it comes to trash pick-up: Republic Services. Getting that service is rarely a problem, but canceling it was for one valley man.More>>
Wednesday, March 20 2013 9:30 AM EDT2013-03-20 13:30:09 GMT
LAS VEGAS - Madalyn McKee is cute as a button. Just 14 months old, she's getting ready for her first big family vacation to Mexico. Before she can board a plane and enjoy the sun and sand, she needs aMore>>
A local family says the U.S. Postal Service discriminated against their 14-month-old child.More>>
Tuesday, March 19 2013 9:30 AM EDT2013-03-19 13:30:13 GMT
LAS VEGAS - Tom Shiveley is fed up with getting bills from CenturyLink. These bills have been piling up for more than two years. "I've been frustrated all along by the whole thing," he said. "I couldn'tMore>>
Do you know what to do if you keep getting charged for services you never bought? One Las Vegas man had this problem until he contacted 8 on Your Side.More>>
Friday, March 15 2013 9:30 AM EDT2013-03-15 13:30:09 GMT
LAS VEGAS - Grace Fernen regrets choosing convenience when it came to her taxes. "It seemed so convenient," she said. "I got a flyer in the mail, and it said, ‘We can loan you money, and you can do yourMore>>
Some people aren't getting their full income tax refund because of a simple mistake on their part. The I-Team's Michelle Mortensen explains how to avoid it.More>>
Wednesday, March 13 2013 9:30 AM EDT2013-03-13 13:30:10 GMT
LAS VEGAS - Money makes the world go around, and in this day and age, it travels fast. Wire transfers give small businesses an edge in the international game – sending cash across the globe in seconds.More>>
The common practice of wire transfers may not be safe. In fact, the transfers could cost you thousands of dollars you may never get back.More>>
Tuesday, March 12 2013 9:50 AM EDT2013-03-12 13:50:17 GMT
LAS VEGAS - In Las Vegas, the sun is hot, the roads are dusty and cars get dirty. That's why people like Daniel Lane, who take great pride in their rides, get their vehicles washed regularly. Lane routinelyMore>>
You may want to keep a closer eye on your vehicle the next time you take it to a Las Vegas car wash. One local vehicle owner learned that lesson the hard way.More>>
Wednesday, March 6 2013 9:30 AM EST2013-03-06 14:30:10 GMT
LAS VEGAS - Audrey Vlachovic shreds every piece of mail that comes into her home. Junk mail, bills, advertisements, everything gets diced and sliced. If she receives a phone call from a stranger, sheMore>>
Some identity thefts may be unavoidable, despite efforts by many people to protect themselves. The I-Team uncovers one possible reason.More>>
Tuesday, March 5 2013 2:22 PM EST2013-03-05 19:22:02 GMT
LAS VEGAS - Carol Bilodeau was in no mood to receive a jury summons in the mail. "I was sick actually, had the flu and went out to get the mail," she said. "I looked at it and said, ‘Oh rats, jury summonsMore>>
No one wants to be summoned for jury duty, but what do you do if you get a summons in the mail for your dead spouse? That happened to one valley woman who reported it to 8 on Your Side.More>>
Friday, March 1 2013 9:30 AM EST2013-03-01 14:30:05 GMT
LAS VEGAS - Melissa McCall had no idea when she received a call on her cell phone, she was about to get scammed. "I was at work... and my cell phone rings. This gentleman Greg Allen said he was with theMore>>
Scammers are using prepaid credit cards, or Green Dot cards, to swindle people out of their money.More>>
Monday, April 8 2013 10:21 PM EDT2013-04-09 02:21:38 GMT
LAS VEGAS -- Going green was supposed to save Leroy Johnson money, but when he went green, a rebate he was promised never arrived. Johnson's home is powered by the sun, and all of his electronics areMore>>
Going green was supposed to save Leroy Johnson money, but when he went green, a rebate he was promised never arrived.More>>
Tuesday, March 19 2013 4:50 PM EDT2013-03-19 20:50:32 GMT
In my career, I've covered a lot of recalls, but never one like this. Lululemon is recalling it's popular brand of yoga pants because they are too see through. And gasp... now there may be a shortageMore>>
In my career, I've covered a lot of recalls, but never one like this. Lululemon is recalling it's popular brand of yoga pants because they are too see through. And gasp... now there may be a shortageMore>>
Friday, March 15 2013 8:52 AM EDT2013-03-15 12:52:38 GMT
Free and Discounted Tax Prep in Southern Nevada AARP Free Tax Form Preparation: Monday, Wednesday and Friday, Feb. 1-April 12, by appointment only. Las Vegas Senior Center, 451 E. Bonanza Road, (702)More>>
Free and Discounted Tax Prep in Southern Nevada AARP Free Tax Form Preparation: Monday, Wednesday and Friday, Feb. 1-April 12, by appointment only. Las Vegas Senior Center, 451 E. Bonanza Road, (702)More>>
Tuesday, March 5 2013 3:54 PM EST2013-03-05 20:54:28 GMT
Tired of getting credit card solicitations in the mail? You are not alone. Some people get a ton and if they ever get in the wrong hands they can be used to steal your identity. To get more informationMore>>
Tired of getting credit card solicitations in the mail? You are not alone. Some people get a ton and if they ever get in the wrong hands they can be used to steal your identity. To get more informationMore>>
Wednesday, February 6 2013 3:47 PM EST2013-02-06 20:47:54 GMT
LAS VEGAS -- A new rule set to take effect next year could confuse parents of children who still use child-safety seats. The rule which takes effect in early 2014 warns parents against using a federally-requiredMore>>
A new rule set to take effect next year could confuse parents of children who still use child-safety seats.More>>
Monday, December 31 2012 11:43 AM EST2012-12-31 16:43:26 GMT
If getting fit and saving money are part of your new year's resolutions, I've uncovered some deals to help you do both. If you are interested in private pilates classes, Troy Towns Pilates is offeringMore>>
If getting fit and saving money are part of your new year's resolutions, I've uncovered some deals to help you do both. If you are interested in private pilates classes, Troy Towns Pilates is offeringMore>>
Monday, December 10 2012 7:52 AM EST2012-12-10 12:52:58 GMT
The holidays are here and if you have someone who is hard to shop for on your I may have found the perfect gift for you. In my first ever 8 On Your Side Gift Guide segment, I found great gifts for theMore>>
The holidays are here and if you have someone who is hard to shop for on your I may have found the perfect gift for you. In my first ever 8 On Your Side Gift Guide segment, I found great gifts for theMore>>
Monday, November 19 2012 10:26 AM EST2012-11-19 15:26:29 GMT
Today, the folks at K-9 Sweeps taught us how to detect bed bugs in your hotel room before you ever unpack!Remember, don't look for the bugs themselves, look for their fecal matter at the top and foot ofMore>>
Today, the folks at K-9 Sweeps taught us how to detect bed bugs in your hotel room before you ever unpack!Remember, don't look for the bugs themselves, look for their fecal matter at the top and foot ofMore>>
Thursday, November 8 2012 10:40 AM EST2012-11-08 15:40:28 GMT
Remember car phones? I do. We had one in the late 80's. Everyone in my elementary school thought is was very cool. By the 1990's, car phones were out and mega mobile phones were in. I just recentlyMore>>
Monday, November 5 2012 7:35 AM EST2012-11-05 12:35:08 GMT
For more information on ballot question 2, the property tax increase for CCSD repairs and renovations, click here. For more on NPRI's position against the measure, click here.More>>
Click here to read points-of-view from both sides of the CCSD property tax increase issue. More>>
Wednesday, February 20 2013 3:50 PM EST2013-02-20 20:50:02 GMT
LAS VEGAS -- Wet 'n' Wild Las Vegas is in the process of hiring for more than 300 positions as it prepares for its upcoming season which starts on Memorial Day weekend. Applications are being acceptedMore>>
Wet 'n' Wild Las Vegas is in the process of hiring for more than 300 positions as it prepares for its upcoming season which starts on Memorial Day weekend.More>>
Thursday, January 3 2013 8:45 AM EST2013-01-03 13:45:02 GMT
DETROIT (AP) -- Subaru is recalling nearly 634,000 cars and SUVs in the U.S. because lights beneath the doors can overheat and cause fires. The recall affects all Outback and Legacy cars from model yearsMore>>
Subaru is recalling nearly 634,000 cars and SUVs in the U.S. because lights beneath the doors can overheat and cause fires.More>>
Thursday, August 23 2012 9:22 AM EDT2012-08-23 13:22:19 GMT
The U.S. Consumer Product Safety Commission, in cooperation with Energizer announced a voluntary recall of Energizer Rotating Night Lights. Consumers should stop using recalled products immediately unlessMore>>
The U.S. Consumer Product Safety Commission, in cooperation with Energizer announced a voluntary recall of Energizer Rotating Night Lights.More>>
Thursday, August 23 2012 9:19 AM EDT2012-08-23 13:19:28 GMT
The U.S. Consumer Product Safety Commission, in cooperation with LG Electronics announced a voluntary recall of LG Electronics and Kenmore Elite® Gas Dryers. Consumers should stop using recalled productsMore>>
The U.S. Consumer Product Safety Commission, in cooperation withLG Electronics announced a voluntary recall of LG Electronics and Kenmore Elite® Gas Dryers. Consumers should stop using recalled products immediately until a repair is completed on affected dryers.More>>
Thursday, August 23 2012 8:11 AM EDT2012-08-23 12:11:56 GMT
LOS ANGELES (AP) -- California health officials are warning consumers not to eat black licorice twist candies made by Red Vines because they contain too much lead. California Department of Public HealthMore>>
California health officials are warning consumers not to eat black licorice twist candies made by Red Vines because they contain too much lead.More>>
Thursday, August 16 2012 9:25 AM EDT2012-08-16 13:25:52 GMT
Wisconsin-based Johnsonville Sausage is recalling some packages of turkey sausage with cheddar cheese because the product may include pieces of glove. Nearly 50,000 pounds of turkey sausage are beingMore>>
Wisconsin-based Johnsonville Sausage is recalling some packages of turkey sausage with cheddar cheese because the product may include pieces of glove.More>>
Wednesday, August 15 2012 8:25 AM EDT2012-08-15 12:25:21 GMT
The U.S. Consumer Product Safety Commission, in cooperation with Bumbo International Trust, of South Africa, announced a voluntary recall of Bumbo Baby Seats. Babies can maneuver out of or fall from theMore>>
The U.S. Consumer Product Safety Commission, in cooperation with Bumbo International Trust, of South Africa, announced a voluntary recall of Bumbo Baby Seats.More>>
Friday, August 10 2012 8:51 AM EDT2012-08-10 12:51:19 GMT
The U.S. Consumer Product Safety Commission, in cooperation with GE Appliances announced a voluntary recall of GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers. This affects about 1.3More>>
The U.S. Consumer Product Safety Commission, in cooperation with GE Appliances announced a voluntary recall ofGE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers.
This affects about 1.3 million units in the country.More>>
