Steve Wynn Discusses Hotel Success - 8 News NOW

Steve Wynn Discusses Hotel Success

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Steve Wynn (KLAS-TV file photo) Steve Wynn (KLAS-TV file photo)

Recent layoffs at gaming companies like the MGM-Mirage have rattled nerves among Southern Nevadans. One place you won't see layoffs is at the Wynn.

Steve Wynn doesn't criticize the other companies, but he says his hotel is different. Service is key, and he knows that layoffs and even the fear of layoffs are not conducive to great employee performance.

"I think everybody who works here knows that we don't do layoffs," said Wynn.

"I was just speaking with Andrew who is the security man outside of the Ferrari shop and that was one of the first things he said. He said we don't have layoffs. And this gives us a feeling of warmth and security and safety," said Paula Francis.

"Whether we're talking about you or I or them -- if we're not feeling safe, what good is anything else? I mean, take away a sense of security from employees who have children and responsibilities and a life to lead besides here and you destabilize their lives," said Wynn.

This weekend, Steve Wynn will host 41 other hotel owners who have all won five star ratings from Mobil. The Wynn ranks fourth on a list that includes the very best of the best.

His employees have all been briefed on the very best way to cater to each individual hotel owner.

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